Terms & Condition

Last Edit: March 6, 2026

^{1. Introduction and Acceptance}

^{These Terms and Conditions govern your access to and use of the SponsPharm website, application process,}^{learning platform, course materials, resources, assessments, mentoring, events, communications and}^{related services provided by Spacepharm Pty Ltd as SponsPharm (SponsPharm, we, us, our).}

^{By accessing the website, submitting an application, creating an account, enrolling in a program, making a}^{payment, accessing course materials, attending any session, or using any SponsPharm service, you agree to}^{be bound by these Terms and Conditions, our Refund Policy, our Privacy Policy and any program-specific}^{terms provided to you at enrolment.}

^{If you do not agree to these Terms and Conditions, you must not access or use SponsPharm services.}

^{2. Definitions}

^{Candidate, student, applicant, you or your means any person who applies for, purchases, accesses or}^{participates in a SponsPharm program or service.}

^{Program means the SponsPharm Academy, SponsPharm Masterclass, Australian pharmacy-readiness}^{program, employer-preparation program, mentoring, resources, assessments, videos, documents,}^{templates, or any related training service offered by SponsPharm.}

^{Course materials means videos, audio, transcripts, PDFs, booklets, slides, quizzes, templates, checklists,}^{frameworks, documents, downloads, online lessons and any other educational content provided by}^SponsPharm.

^{Employer pathway means any optional, selective and conditional support relating to employer-}^{readiness, employer discussions, referral consideration, interview preparation or possible employer}^{introductions.}

^{Migration professional means a registered migration agent, immigration lawyer or other appropriately}^{qualified person authorised to provide migration advice under applicable law.}

^{3. About SponsPharm}

^{SponsPharm provides education, training, pathway awareness, practical pharmacy-readiness content,}^{employer-preparation guidance, interview preparation, communication training, workplace-readiness}^{training, resources, assessments and related support for internationally trained pharmacists, pharmacy}

^{interns, pharmacy assistants, dispensary technicians, pharmacy technicians and pharmacy professionals}^{who want to better understand the Australian pharmacy environment.}^{SponsPharm is not a government body, migration authority, visa provider, registration board, university,}^{employer, labour-hire agency, recruitment guarantee service, legal adviser or migration adviser unless}^{expressly stated and provided by a qualified professional.}

^{4. Nature of the Program}

^{SponsPharm is a training and preparation program. The purpose of the program is to help suitable}^{candidates understand Australian pharmacy practice, community pharmacy workflow, Medicare and PBS}^{awareness, medicine scheduling awareness, dispensing and OTC concepts, professional pharmacy services,}^{workplace communication, employer expectations, interview preparation, career-pathway awareness and}^{sponsorship-readiness discussions.}

^{SponsPharm does not sell jobs, visas, sponsorships, AHPRA registration, OPRA results, permanent residency,}^{internships or guaranteed employer introductions. You are paying for access to education, preparation,}^{resources and related support described in your enrolment package.}

^{5. No Guarantee of Outcomes}

^{You acknowledge and agree that participation in SponsPharm does not guarantee any specific result or}^{outcome. Outcomes depend on individual circumstances, qualifications, English level, regulatory}^{requirements, registration progress, visa eligibility, employer demand, labour market conditions, personal}^{effort, communication ability, interview performance and other factors outside SponsPharm’s control.}

^{SponsPharm does not guarantee employment.}

^{SponsPharm does not guarantee employer interviews.}

^{SponsPharm does not guarantee employer introductions.}

^{SponsPharm does not guarantee employer sponsorship.}

^{SponsPharm does not guarantee visa approval.}

^{SponsPharm does not guarantee permanent residency.}

^{SponsPharm does not guarantee AHPRA registration.}

^{SponsPharm does not guarantee OPRA, APC or other examination success.}

^{SponsPharm does not guarantee internship placement.}

^{SponsPharm does not guarantee pharmacy technician sponsorship or skilled migration outcomes.}

^{SponsPharm does not guarantee income, salary, business ownership, partnership, shareholder}^{opportunities or pharmacy ownership outcomes.}

^{6. Candidate Selection and Cohorts}

^{Admission into SponsPharm may be selective. Submitting an enquiry, application, quiz, document or}^{payment request does not automatically guarantee acceptance into a program or cohort.}^{SponsPharm may assess candidates based on factors including professional background, qualifications,}^{communication,}^{English readiness, registration stage, visa status, document readiness, interview readiness,}^{motivation, conduct, suitability and alignment with the program standards.}^{SponsPharm may accept, decline, defer, conditionally accept or request further information from any}^applicant.

^{If a candidate is not accepted, SponsPharm may provide general guidance about areas for}^{improvement, but is not required to provide detailed reasons.}

^{7. Employer Pathway Consideration}

^{SponsPharm may provide employer-readiness education, interview preparation, resume guidance,}^{candidate-profile preparation, employer-expectation training and general information about how employer}^{sponsorship may fit into a broader pathway.}^{Employer introductions or referral opportunities, if available, are selective and conditional. They may only}^{be considered for candidates who complete required training, pass assessments, submit required}^{documents, demonstrate suitable communication and professionalism, meet internal readiness standards,}^{and appear suitable for a specific employer opportunity.}^{Employer availability is not guaranteed. SponsPharm does not control employer hiring decisions.}^{Employers make their own independent decisions based on business needs, candidate suitability,\}^{registration status, visa eligibility, experience, communication, interview performance, workplace fit and}^{legal requirements.}^{You agree that payment for a SponsPharm program does not entitle you to an employer introduction,}^{interview, job offer, sponsorship, trial shift, placement, internship, employment contract or migration}^outcome.

^{8. Migration, Visa and Registration Information}

^{SponsPharm may provide general pathway awareness about topics such as Australian pharmacy}^{registration, AHPRA, APC, OPRA, internship, provisional registration, general registration, employment-}^{readiness, sponsorship-readiness, onshore and offshore starting positions and potential visa concepts.}

^{General pathway awareness is not legal advice, migration advice, registration advice, financial advice or a}^{guarantee of eligibility. Migration advice must be obtained from a qualified migration professional.}^{Registration advice should be confirmed with the relevant regulatory body or appropriately qualified}

^{professional.}^{If SponsPharm introduces you to a migration professional, that professional is separate from SponsPharm}^{unless expressly stated otherwise. You are responsible for deciding whether to engage that professional and}^{for any fees, agreements, advice or outcomes related to that engagement.}

^{9. Student Responsibilities}

^{You are responsible for your own learning, preparation, communication, documents, conduct, applications,}^{interviews, regulatory requirements, visa decisions and career decisions.}

^{You must provide accurate, complete and truthful information in all applications, quizzes, document}^{submissions and communications.}

^{You must not submit false, misleading, altered or fraudulent documents.}

^{You must complete course materials, quizzes and assessments honestly.}

^{You must behave respectfully toward SponsPharm staff, mentors, partners, employers, migration}^{professionals and other students.}

^{You must not harass, threaten, abuse, defame, intimidate or pressure SponsPharm staff, employers,}^{partners or students.}

^{You must seek independent professional advice where required, including migration, legal, tax,}^{financial or regulatory advice.}

^{10. Payments, Fees and Access}

^{Program fees, payment plans, inclusions and access periods are described on the relevant checkout page,}^{invoice or enrolment offer. All prices are in Australian dollars unless stated otherwise.}^{Your access to the program may be suspended or cancelled if payment is not received, a payment plan fails,}

^{a chargeback is lodged without reasonable basis, or you breach these Terms and Conditions.}^{If you choose a payment plan, you remain responsible for all instalments unless a refund or cancellation is}^{required by law or agreed by SponsPharm in writing.}

^{11. Refunds and Australian Consumer Law}

^{Nothing in these Terms and Conditions excludes, restricts or modifies any rights you may have under}^{Australian Consumer Law or any other law that cannot be excluded.}^{Subject to your rights under Australian Consumer Law, SponsPharm generally does not provide refunds for}^{change of mind, failure to complete the program, failure to attend sessions, failure to use materials, change}^{in personal circumstances, dissatisfaction because you did not obtain a job, interview, sponsorship, visa,}^{registration, internship, permanent residency or employer introduction, or because you no longer wish to}

^continue.^{If there is a major problem with the service, or another issue that gives you a remedy under Australian}^{Consumer Law, SponsPharm will consider the appropriate remedy in accordance with law. This may}^{include a refund, partial refund, repeat service, correction, replacement or other remedy depending on the}^{circumstances.}^{Refund requests must be submitted in writing with your full name, email address, program, payment}^{details, reason for request and supporting information. SponsPharm will review refund requests in good}^{faith and respond within a reasonable time.}

^{12. Intellectual Property}

^{All SponsPharm course materials, videos, transcripts, slides, PDFs, templates, quizzes, frameworks,}^{documents, website content, graphics, branding, logos, systems and resources are owned by SponsPharm or}^{licensed to SponsPharm and are protected by intellectual property laws.}^{You receive a limited, personal, non-exclusive, non-transferable licence to access and use the course}^{materials for your own private learning only. You must not copy, download beyond permitted functionality,}^{record, screenshot, share, upload, publish, distribute, resell, teach, reproduce, modify, translate, create}^{derivative works from, or otherwise exploit SponsPharm materials without written permission.}

^{13. Confidentiality and Course Community}

^{You may receive confidential information during the program, including student discussions, employer-}^{related information, internal frameworks, templates, mentoring content, pathway information and}^{business processes. You agree to keep confidential information confidential and not disclose it without}

^permission.^{If SponsPharm provides a community forum, group chat, webinar, live session or discussion space, you}^{must respect the privacy and confidentiality of all participants.}

^{14. Documents, Personal Information and Privacy}

^{You may be asked to submit documents such as your CV, qualifications, work history, registration status,}^{visa status, English test status, identification information or other pathway-related information. You agree}^{that SponsPharm may review this information for application assessment, pathway awareness, student}^{support, employer-readiness consideration and administrative purposes.}^{SponsPharm handles personal information in accordance with its Privacy Policy. You should not upload}^{documents unless you are comfortable with SponsPharm reviewing them for the stated purposes.}

^{15. Third-Party Platforms and Services}

^{SponsPharm may use third-party platforms such as Kajabi, payment processors, email providers, video}^{hosting platforms, analytics tools, form providers, calendar tools, communication platforms and other}^{service providers. SponsPharm is not responsible for outages, errors, data handling, account restrictions or}^{technical issues caused by third-party platforms outside its reasonable control.}^{If you engage with a third-party professional, such as a migration professional, employer, recruiter,}^{education provider or accommodation provider, that relationship is separate and may be governed by}^{separate terms.}

^{16. Testimonials, Case Studies and Outcomes}

^{Any testimonials, case studies or student stories are individual experiences and do not guarantee that you}^{will achieve the same result. Results vary based on individual circumstances, effort, eligibility,}^{communication, qualifications, employer demand, registration status, visa status and other factors.}

^{SponsPharm will seek consent before using your name, image, video, story or testimonial for marketing}^purposes.

^{17. Suspension, Termination and Removal}

^{SponsPharm may suspend or terminate your access to the program, without refund except where required}^{by law, if you breach these Terms and Conditions, fail to pay fees, share course materials, provide false}^{information, behave dishonestly, harass or abuse others, misuse the platform, damage SponsPharm’s}^{reputation through false statements, or act in a way that SponsPharm reasonably considers unsafe,}^{unlawful, disrespectful or inconsistent with the program standards.}^{Termination does not affect any rights or obligations that arose before termination, including payment}^{obligations, intellectual property obligations, confidentiality obligations and limitation of liability}^provisions.

^{18. Complaints and Dispute Resolution}

^{If you have a concern or complaint, you agree to contact SponsPharm first in writing at [email protected] or [email protected] and}^{give SponsPharm a reasonable opportunity to investigate and respond.}^{Your complaint should include your name, program, contact details, a clear description of the issue, any}^{supporting evidence and the outcome you are seeking.}^{SponsPharm will aim to respond within a reasonable time. Both parties agree to act in good faith and}^{attempt to resolve disputes before commencing external proceedings, except where urgent legal action is}^required.

^{19. Public Reviews, Defamation and Fair Comment}

^{SponsPharm respects the right of students to provide honest feedback. However, you must not publish false,}^{misleading, malicious, confidential, defamatory, threatening, abusive or unlawful statements about}^{SponsPharm, its staff, partners, employers, migration professionals or related businesses.}

^{If you are dissatisfied, you are encouraged to use the complaints process so the issue can be reviewed fairly}^{and documented properly.}

^{20. Limitation of Liability}

^{To the maximum extent permitted by law, SponsPharm is not liable for indirect, consequential, special or}^{economic loss, loss of income, loss of opportunity, loss of employment, loss of sponsorship opportunity, visa}^{refusal, registration delay, examination failure, employer rejection, reputational loss, lost profits, or}

^{decisions made by third parties.}^{Where liability cannot be excluded by law, SponsPharm’s liability is limited to the remedies required under}

^{applicable law. Nothing in these Terms and Conditions limits rights that cannot legally be excluded under}^{Australian Consumer Law.}

^{21. Changes to Programs and Terms}

^{SponsPharm may update course content, program structure, titles, phases, inclusions, delivery methods,}^{platforms, instructors, schedules, resources, pricing and these Terms and Conditions from time to time.}^{If changes materially affect your existing enrolment, SponsPharm will take reasonable steps to notify you.}

^{Continued use of SponsPharm services after an update may constitute acceptance of the updated terms.}

^{22. Governing Law}

^{These Terms and Conditions are governed by the laws of New South Wales, Australia. The parties submit to}^{the non-exclusive jurisdiction of the courts of New South Wales and any courts entitled to hear appeals}^{from those courts.}

^{23. Contact}

^{For questions about these Terms and Conditions, contact SponsPharm at https://www.sponspharm.com.au/contact}

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